Privacy policy

Last updated: [26/01/2026]

[Tikvahinhearts] (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following personal information:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely by third-party providers — we do not store card details)
Order history
Any information you provide when contacting us or signing up to our mailing list

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchases
Respond to enquiries or customer support requests
Send updates, promotions, or newsletters (only if you opt in)
Improve our website, products, and customer experience

3. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted third parties only when necessary, such as:

Payment processors (e.g. Shopify Payments, PayPal)
Shipping and delivery services
Website hosting and analytics providers

These third parties are required to protect your information and use it only for the services they provide.

4. Cookies

Our website may use cookies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. All payments are processed through secure, encrypted systems.

6. Your Rights

You have the right to: